All our jewelry has been made with love by us, to be well-loved by you. And we’re confident that our jewelry won’t lose color over time. In fact, we’re so confident about the quality of our pieces that they come with a one-year warranty in case of any potential defects.
Should your jewelry suffer a breakage or tarnish due to a manufacturing defect, we are committed to ensuring that your piece is replaced at no cost if returned within one year of receipt of the product. All you have to do is follow the return policy and we’ll send you a brand new item.
Please note that our warranty excludes rings as the backside of rings (the part that is closest to your palm) may discolor with some wearers due to the individual acidity level of the wearers’ skin.
At BAIXA, we're passionately committed to pushing ourselves and the jewelry industry to build a better future. It's a long road, but we're on our way already.
Next to our strong focus on the longevity of our jewelry, we strive to be as sustainable as possible. We are convinced that beautiful packaging should not harm our planet. That’s why 100% of the packaging we use is eco-friendly, i.e. recyclable, biodegradable and/or compostable and parts are made of recycled or FSC-certified materials. Using such materials helps to save resources and reduce the amount of waste going to landfills.
- Our jewelry boxes are made of FSC cardboard and water-based glue.
- Our shipping boxes are made almost entirely of recycled material and are fully recyclable.
- Our shipping labels are made of FSC paper, non toxic adhesive and are fully compostable and recyclable.
- Our tape is made of FSC paper and is fully recyclable.
- Our thank you cards are fully recyclable and biodegradable.
Together, we can make a difference! If you have any suggestions on becoming even more environmentally friendly, please drop us a mail at firstname.lastname@example.org.